Shipments and returns

Your pack shipment

We  deliver all of our Specialties 4,5 -5 hrs before the event - The Show Rotisserie will be connected and starts working

Electric Requirements : 2 x 220 V / 16 A 2 fuses After Dinner we remove the Rotisserie  from the Venue  ( Carving Master does it or if not booked you send us a sms or set the pick up time on delivery of our products.)

please inform us about any specifications of your location - gate code, mobile number of our contact person at the party. we normally pick up our equipment after the event. please tell us when it is the most convinient time for pick up. 

 


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ALWAYS AT YOUR SERVICE - THE FLYING PIG CREW 

info@flyingpigibiza.com

         +3467 68 69 746    



FLYING PIG IBIZA TERMS OF TRADE 


Orders

FLYING PIG IBIZA does have a minimum order of 10 people per Party. A standard default delivery charge of € 45,00 per way ( islandwide Transport of Design Grill Machines, Set Up / Pick Up , Cleaning, connecting, always 2 people with FPI Van )   is applied to each order to cover our operating costs and ensure we can maintain the best level of service for our clients.  This charge is variable depending on delivery location. 

 

Payments 

Payments can be made either online ( using paypal ) or in person at the point of delivery in cash or via Banque Cheque . Payment must be received in full before any goods are handed over to the client.

Payment in full is required for any order unless specifically agreed for special events.

 

Deliveries

Please make sure that someone is there to receive your order at the agreed time. Failure to meet us for any delivery will require a new time to be booked at an additional charge delivery charge.  If paying online by credit card, we will require that the person whose name is on the credit card, also signs a delivery note.  If paying by cash, any person can sign the delivery note.

 

Cancellations & Returns

Once an order has been placed and confirmed it is not possible to cancel the order and payment must be made according to the agreed terms. Prices are correct at time of publication. FLYING PIG IBIZA reserves the right to alter prices without notice and goods will be charged at the price ruling at the date of dispatch.  If one product is out of stock, FLYING PIG IBIZA will replace the product with a similiar product. 

 

Claims

All risks in relations to products supplied by FLYING PIG IBIZA hall pass to the customer immediately upon delivery. Any breakages or damages should be notified on delivery to the carrier or on the same day by email or phone.

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